{"id":169,"date":"2026-07-08T22:42:49","date_gmt":"2026-07-08T20:42:49","guid":{"rendered":"https:\/\/recostock.pl\/?page_id=169"},"modified":"2026-07-08T22:42:49","modified_gmt":"2026-07-08T20:42:49","slug":"warunki-gwarancji","status":"publish","type":"page","link":"https:\/\/recostock.pl\/en\/warunki-gwarancji\/","title":{"rendered":"Warranty terms"},"content":{"rendered":"<p><!-- WARUNKI GWARANCJI \u2014 wklejenie: Strony \u2192 Dodaj \u2192 tytu\u0142 \"Warunki gwarancji\" \u2192 \u22ee \u2192 \"Edytor kodu\" \u2192 wklej \u2192 Opublikuj.\n     Potem dodaj link do stopki (blok \"Informacje\"). --><\/p>\n<p><strong>The guarantor<\/strong> is AKRIP Sp. z o.o. (RECOSTOCK brand), ul. Lipowa 20, 62-069 D\u0105br\u00f3wka, NIP 7773379040. The warranty is valid within the European Union.<\/p>\n<h2>1. Warranty periods<\/h2>\n<figure class=\"wp-block-table\">\n<table>\n<thead>\n<tr>\n<th>Product condition (indicated on the product page)<\/th>\n<th>Warranty<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>New (including surplus stock \/ NOS)<\/td>\n<td><strong>12 months<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Refurbished<\/td>\n<td><strong>12 months<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Used \u2014 class A (tested)<\/td>\n<td><strong>6 months<\/strong><\/td>\n<\/tr>\n<tr>\n<td>For parts (\u201eparts&#8221; class)<\/td>\n<td>without warranty \u2014 clearly marked<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p>The period runs from the date the goods are handed over. If a different period is indicated on the product page \u2014 the period from the product page applies.<\/p>\n<h2>2. What the warranty covers<\/h2>\n<ul>\n<li>material and manufacturing defects as well as electronic faults revealed during proper use,<\/li>\n<li><strong>every component is tested before shipping<\/strong> \u2014 the warranty confirms working condition at the time of sale.<\/li>\n<\/ul>\n<h2>3. What the warranty does not cover<\/h2>\n<ul>\n<li>mechanical, thermal and chemical damage occurring after the goods have been handed over,<\/li>\n<li>damage caused by improper installation or connection (e.g. reversed polarity, wrong voltage), power surges, lightning strikes, or operation outside the manufacturer's specifications,<\/li>\n<li>tampering, repairs or modifications performed outside RECOSTOCK (including broken service seals),<\/li>\n<li>natural wear of consumable parts (batteries, fuses, fans, output relays),<\/li>\n<li>loss of data and configuration \u2014 back up your programs\/parameters before sending the unit for service.<\/li>\n<\/ul>\n<h2>4. Filing a claim and processing (RMA)<\/h2>\n<ol>\n<li><strong>Submit your claim:<\/strong> <a href=\"mailto:kontakt@recostock.pl\">kontakt@recostock.pl<\/a> \u2014 order number, SKU, description of the fault, photos\/video.<\/li>\n<li>Within 1\u20132 business days you will receive <strong>an RMA number<\/strong> and shipping instructions (write the number on the package; use anti-static packaging).<\/li>\n<li>Diagnosis at our test station within <strong>5 business days<\/strong> of receiving the goods.<\/li>\n<li>Resolution: <strong>repair, replacement with a working unit, or a refund of the price<\/strong> \u2014 up to 14 business days in total. The choice of remedy rests with the Guarantor, taking product availability into account.<\/li>\n<\/ol>\n<p><strong>Shipping costs:<\/strong> if the complaint is accepted, we return the goods at our expense and refund the documented cost of shipping to our service center (economy shipping option). If the complaint is unjustified, transport costs are borne by the Buyer.<\/p>\n<h2>5. Additional provisions<\/h2>\n<ul>\n<li>The warranty does not cover the costs of dismantling and reinstalling the device at the Buyer's premises, nor production downtime.<\/li>\n<li>For B2B Customers, the Guarantor's liability is limited to the value of the purchased goods; statutory warranty for defects is excluded (Art. 558 \u00a7 1 of the Polish Civil Code) \u2014 this warranty applies instead.<\/li>\n<li>Warranty <strong>does not exclude or limit the Consumer's rights<\/strong> under statutory liability for the conformity of goods with the contract (2 years; used goods \u2014 1 year, as stated on the product page).<\/li>\n<li>The warranty period is extended by the time the goods spent at the service center.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Gwarantem jest AKRIP Sp. z o.o. (marka RECOSTOCK), ul. Lipowa 20, 62-069 D\u0105br\u00f3wka, NIP 7773379040. Gwarancja obowi\u0105zuje na terenie Unii Europejskiej. 1. Okresy gwarancji Stan produktu (oznaczony na karcie) Gwarancja Nowy (w tym nadwy\u017cka magazynowa \/ NOS) 12 miesi\u0119cy Regenerowany (refurbished) 12 miesi\u0119cy U\u017cywany \u2014 klasa A (testowany) 6 miesi\u0119cy Na cz\u0119\u015bci (klasa \u201eparts&#8221;) bez [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-169","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/recostock.pl\/en\/wp-json\/wp\/v2\/pages\/169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/recostock.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/recostock.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/recostock.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/recostock.pl\/en\/wp-json\/wp\/v2\/comments?post=169"}],"version-history":[{"count":1,"href":"https:\/\/recostock.pl\/en\/wp-json\/wp\/v2\/pages\/169\/revisions"}],"predecessor-version":[{"id":170,"href":"https:\/\/recostock.pl\/en\/wp-json\/wp\/v2\/pages\/169\/revisions\/170"}],"wp:attachment":[{"href":"https:\/\/recostock.pl\/en\/wp-json\/wp\/v2\/media?parent=169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}