withdrawal from the contract

Are you a consumer (or a sole trader buying outside your line of business)? You may withdraw from a contract concluded in our shop within 14 days of receiving the goods — without giving any reason. Fill in the form below. We will confirm receipt of your statement without delay, and your refund will be issued within 14 days.

What happens next?

  1. You will receive a case number (on screen and by e-mail).
  2. Return the goods within 14 days — you will find the address on the page Returns & complaints.
  3. We will refund your payment within 14 days using the same payment method you used (we may withhold the refund until we receive the goods or proof of return shipment).

Prefer e-mail? You can also send the statement to kontakt@recostock.pl.